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Beeye Privacy Policy
Beeye, the trade name of Solutions Beeye Inc., is a company incorporated in Quebec under the Business Corporations Act. Beeye collects certain data on its website (hereinafter referred to as the "Website") and its web application (hereinafter referred to as the "Application" or "Software") and is committed to protecting the confidentiality of the data collected. This privacy policy aims to explain the measures implemented for collecting and using your personal data while ensuring respect for privacy, in accordance with Canadian law C-28 and the European General Data Protection Regulation (GDPR).
Collection of Your Personal Data
The Website provides various forms that allow you to share personal information to request a tool demonstration, subscribe to our mailing lists, or access specific types of content. The Software uses various tools to collect certain data to track user activities within the Application. Collected data includes: First name, Last name, Email address (mandatory), Company name, Language used in the Application, Date your account was created, Date of your last login, Actions performed within the Application, Only essential information to evaluate tool usage is transmitted to third-party applications. Access to these applications is strictly limited to Beeye personnel whose professional responsibilities require it.
Use of Personal Data and Respect for Privacy
The information we collect is used to provide, maintain, protect, and improve our services, develop new ones, and safeguard our users. The data is used for the following purposes: to formally authenticate users and ensure that access to the Software is limited to those with valid accounts; to identify users contacting us via chat for quicker assistance; to track actions for diagnostics related to bug reports; to assess usage trends and provide personalized recommendations; to inform you about our offers and new features; to identify users for legal purposes or in compliance with judicial decisions; to offer tailored content when visiting other sites within our retargeting network. We will never use your data for purposes other than those stated here without your prior consent. Protecting your privacy and personal information is a priority, and you can request access to and/or deletion of your collected data at any time.
Data Storage and Retention
Application data is exclusively hosted on Microsoft's Azure servers, located in Quebec for North American users and in France for European users. For North American users, backups are also stored in Toronto to address potential issues (e.g., accidents, natural disasters).Website data is primarily hosted on HubSpot. Some personal data may be shared with third-party subcontractors bound by confidentiality agreements with Beeye. We retain your data as long as your account remains active to evaluate your application experience. Regular deletions are conducted for data no longer required for business, legal, technical support, or security purposes.
Sharing of Personal Data
Data collected on the Website and Application is strictly for internal use by the sales and technical teams. These data are never accessible to employees without professional responsibilities requiring their use.Website data may be hosted on third-party tools under confidentiality agreements and hosted exclusively in North America or the European Union. We ensure these providers meet our security criteria and allow data deletion upon request. Beeye does not sell personal data to certified partners or third-party entities.
Cookie Policy 
Beeye uses cookies to store certain information related to your Website use, aiming to provide a more personalized experience during future visits. Cookies may also be used for remarketing activities. Here are the types of Cookies: Mandatory Cookies: Invisible to users, essential for Website functionality and exempt from consent rules. Functional Cookies: Improve user experience by saving preferences and previously entered information. Tracking Cookies: Monitor actions to analyze Website performance and user navigation. Social Cookies: Allow sharing of Website content on social networks. Visitors can refuse cookie storage or browse the Website’s main pages without sharing personal data. Beeye strives to protect your information both online and offline, whether stored or in transit.
Subcontractor Relationships
eeye requires all subcontractors and suppliers to implement security measures compliant with GDPR. Confidentiality and data processing agreements ensure these providers adhere to GDPR standards and protect hosted data.Third-Party Applications Linked to Beeye:HubSpot: Manages the Website and tracks prospecting activities.Heap Analytics: Tracks user actions within Beeye.Intercom: Used for chat, in-app messaging, and support center.Postgres: Manages databases.
Beeye’s Rights and Responsibilities
Beeye commits to implementing all necessary measures to protect your data. In the event of a security breach leading to data loss or theft, Beeye will:Notify you within 72 hours of identifying the breach and affected data.Provide details about the nature of the breach, involved parties, and impacted data.Share contact information for our Data Protection Officer.Explain potential consequences.Outline short-term solutions to resolve the issue and prevent recurrence.
User Rights and Responsibilities
By using Beeye, you accept our terms upon first login. You have the right to request access to, modification, or deletion of your personal data. You may also opt-out of data storage. Such requests can be sent to info@mybeeye.com or through the contact form on the Website.Account deletion requests will be processed within 48 hours and completed within 7 days. Inactive accounts are automatically deleted after 6 months.
Legal Information
Corporate Name: Solutions Beeye Inc.
Canadian Headquarters: #501, 1200 rue Amherst, Montreal, QC H2L 3K8, Canada
French Headquarters: 4 rue Charles Pathé, Vincennes, 94300, France
Contact: info@mybeeye.com